Process Serving Deadlines and Scheduling

How serve-by dates, hearings, rush, and same-day requests work at PPS Serve. Timing is confirmed at intake. Submit early when you can.

Dates on the papers matter. They do not, by themselves, create a same-day serve. Send a complete packet early, then intake confirms the window. Serve-by dates, hearings, and filing deadlines Write the date you actually have to meet. A hearing, a filing cutoff, and a caption date are not always the same thing. Intake schedules from the date you put in the request. Submit early when you can Routine work has room for more than one visit when the first door does not answer. Files that arrive the afternoon before a hearing have less of that room. Early submission is the simplest way to protect the date. Rush and same-day requests Rush and same-day windows exist for complete packets. They are confirmed at intake after we see the documents, the address, and the date. A tight caption date does not automatically create same-day service. If the deadline is close and the packet is ready, submit the request and call (615) 499-6491. The rush situation page is for that kind of file. Travel and access Distance, gates, office hours, and rural routes affect when the first visit can happen. Those facts belong in the request. Timing is still confirmed at intake, not assumed from the map. What we do not promise PPS Serve does not promise that a person will be found or that an attempt will land at a specific hour. We confirm a window, document the visits, and report what happened. If I submit today, will you attempt today? Only if intake confirms a same-day window after seeing the packet and the address. Otherwise the first attempt follows the timing confirmed for that file. Should I still send a routine request if the hearing is next month? Yes. Earlier files have more room for documented attempts. Rush is for dates that are already close.