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Privacy Policy – PPS Serve

Effective Date: March 22, 2026

PPS Serve (Precision Process Serving LLC) is committed to protecting your privacy and handling all information with professionalism, confidentiality, and security. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or engage our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to perform our services effectively and in compliance with legal requirements.

Personal Information

  • Full name
  • Email address
  • Phone number
  • Company or law firm name
  • Billing and payment information

Case and Service Information

  • Names of individuals or entities to be served
  • Service addresses and location details
  • Court case information (case numbers, jurisdictions, filing details)
  • Legal documents provided for service

Technical Information

  • IP address
  • Browser type and device information
  • Website usage data collected through analytics tools

2. How We Use Your Information

Your information is used strictly for legitimate business and legal purposes, including:

  • Managing and completing service of process assignments
  • Communicating job updates, confirmations, and service outcomes
  • Generating invoices and processing payments
  • Maintaining accurate records, attempt logs, and affidavits of service or non-service
  • Improving website functionality and user experience
  • Complying with applicable legal, regulatory, and professional requirements

3. Sharing of Information

PPS Serve does not sell, rent, or trade your personal information.

We may share information only as necessary to perform our services:

  • With contracted or affiliated process servers to complete service assignments
  • Through ServeManager (our primary case management platform) for job tracking, documentation, and reporting
  • With payment processors such as Stripe, Zelle, or banking institutions for transaction processing
  • When required by law, court order, subpoena, or legal authority

All third parties are required to maintain strict confidentiality and use information solely for its intended purpose.

4. Data Security

We implement reasonable administrative and technical safeguards to protect your information, including:

  • Secure handling and storage of legal documents
  • Restricted access to sensitive case data
  • Use of trusted platforms and secure communication methods

While we take appropriate precautions, no system or method of transmission is completely secure.

5. Data Retention

We retain information only for as long as necessary to:

  • Complete service assignments
  • Maintain legal, operational, and business records
  • Comply with applicable laws and professional obligations

6. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to:

  • Monitor website traffic and performance
  • Improve user experience
  • Understand visitor behaviour and engagement

You may disable cookies through your browser settings if preferred.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to the personal data we hold about you
  • Request corrections or updates to your information
  • Request deletion of your data where legally permissible

To exercise these rights, please contact us using the details below.

8. Confidentiality of Legal Documents

All legal documents and case-related information provided to PPS Serve are treated as strictly confidential and are used solely for the purpose of completing service of process and related legal support services.

9. Third-Party Links

Our website may include links to external websites. PPS Serve is not responsible for the privacy practices or content of third-party sites.

10. Legal Disclosure

We may disclose information when required to do so by law or when necessary to:

  • Comply with legal obligations
  • Respond to subpoenas, court orders, or lawful requests
  • Protect the rights, safety, and operations of PPS Serve

11. Payment Processing

Payments are processed through secure third-party providers including Stripe, Zelle, and bank transfer systems. PPS Serve does not store full credit card information on its servers.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law principles.

13. No Legal Advice

PPS Serve provides process serving and legal support services only. We do not provide legal advice. Any information provided on this website is for general informational purposes only and should not be interpreted as legal counsel.

14. Service Scope

PPS Serve operates nationwide and may utilise contracted process servers across multiple jurisdictions to complete service assignments efficiently and in compliance with local laws.

15. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

16. Contact Information

For any questions regarding this Privacy Policy or your data:

PPS Serve (Precision Process Serving LLC)
7051 Hwy 70 S, Suite 202
Nashville, TN 37221
United States

Phone: +1 (615) 499-6491
Email: info@ppsserve.com